Data Science Salon Seattle is a virtual event where AI researchers, data scientists, and e‑commerce professionals can exchange experiences and ideas without the need to travel or relocate. In doing so, the event follows the DSS mission to make the latest technologies...
Market study notes that customer churn costs US provider a staggering $168 Billion per year and a just a 5% increase in retention can boost profitability by up to 75%. In addition, a customer’s likelihood to make another purchase increases by 2.3X after their 3rd...
Did you know that organizations risk losing an average of 8% of their revenue due to poor Customer Experience (CX)? This significant potential loss can be attributed to the fact that over 50% of consumers either decreased or stopped spending with a business after a...
In the growing landscape of e-commerce, making decisions based on correlation alone is insufficient and potentially misleading. Causal inference provides a more sound methodology that identifies the true factors influencing customer behavior and business...
As technology continues to advance, AI has become an integral part of the e-commerce industry. However, there are several challenges that AI faces in this domain. One of the major challenges is ensuring personalized and accurate product recommendations for...
The ecommerce industry has experienced significant changes in recent years, thanks to the advanced applications of artificial intelligence (AI). Leading retailers such as Amazon, Walmart, and Chewy have effectively utilized AI to enhance personalization, streamline...
With the launch of ChatGPT in November 2022, Generative AI quickly became the biggest new technology trend emerging in recent years. The focus and surrounding excitement were mainly placed on its ability to generate text and carry on a perfect conversation. However,...
Getting an E-Commerce system to function reliably is not a trivial task. It is a sophisticated ecosystem that involves understanding complex dynamics between the customers, products, fulfillment methods, inventory planning, pricing, etc. For instance, take product...
The universe of machine learning (ML) and its applications is expanding at an ever-increasing rate and there is hardly any industry that is not leveraging the power of sophisticated and cutting-edge algorithms to foster business growth. Solutions using Artificial...
The retail industry has always been at the forefront of innovation. It started with the massive pivot of the customers from the brick and mortar to online shopping. Covid has further exacerbated this shift as is evident in the change in consumer preferences and buying...